Privacy Policy

Last Updated: 19 August 2026

At Geetanjali Good Foods, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit or use our website https://geetanjali.biz, browse our products, contact us, or place an order through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Geetanjali Good Foods is a food products distributor and supplier based in Bhilai, Chhattisgarh. We supply Frozen Foods, Dairy Products, Bakery Ingredients, Sauces, Mayonnaise, Pizza Ingredients, Frozen Veg & Non-Veg Snacks and other food-service products to restaurants, cafes, hotels, caterers, cloud kitchens, retailers and other food businesses.

Website:

Home

Business Name: Geetanjali Good Foods
Location: Smriti Nagar, Bhilai, Chhattisgarh – 490020
Email: ggf.bhilai@gmail.com
Phone: 90749 64418 | 98930 98173

2. Information We Collect

Depending on how you use our website, we may collect the following information:

• Name or business/shop name
• Mobile or telephone number
• Email address
• Billing and delivery address, where required
• Products and quantities included in an order
• Order and transaction-related information
• Information provided through contact or enquiry forms
• Information you voluntarily provide through WhatsApp or other communication channels
• IP address and browser/device information
• Website usage and technical information collected through cookies

3. Information Provided During Orders

When you place an order or submit an enquiry through our website, we may collect information necessary to process and fulfil your request, including your name, business/shop name, mobile number, email address, billing or delivery details, products ordered and other information required for customer service.

We use this information to process orders, communicate with customers, arrange delivery, provide quotations and respond to enquiries.

4. WhatsApp and Other Communication

Our website may provide options to contact Geetanjali Good Foods through WhatsApp, telephone or email. If you choose to communicate with us through WhatsApp or another third-party communication service, the information you provide may also be processed according to the privacy policy and terms of that service.

We may use information received through these communication channels to respond to enquiries, confirm orders, provide product information, coordinate delivery and provide customer support.

5. How We Use Your Information

We may use the information we collect to:

• Process and manage orders
• Provide quotations and product information
• Respond to enquiries and customer support requests
• Confirm orders and communicate order-related information
• Arrange delivery or fulfilment of orders
• Maintain customer and order records
• Improve our website, products and services
• Prevent fraud, misuse and unauthorized activity
• Maintain website security
• Comply with applicable legal, accounting and regulatory requirements

6. Payment Information

Where online payment services are available, payment transactions may be processed by third-party payment service providers. Geetanjali Good Foods does not intend to store complete debit card, credit card, CVV, UPI PIN or banking passwords on our website.

Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

7. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to remember shopping cart information, maintain login sessions, remember preferences, improve website performance and understand how visitors use the website.

WooCommerce and WordPress may also use cookies that are necessary for shopping cart, checkout, account and website functionality.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website or shopping functionality.

8. WooCommerce and Website Functionality

Our website uses WooCommerce to provide online product catalogue, shopping cart, checkout and order-management functionality.

Information necessary for these functions may be stored by our website and hosting infrastructure, including information relating to your account, cart, orders and checkout activity.

9. Embedded Content and Third-Party Services

Our website may contain links or embedded content from third-party services, such as Google Maps, WhatsApp, videos, social media platforms, payment providers or other external services.

Third-party services may collect information about you, use cookies or similar technologies, and process your information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

10. Who We Share Your Information With

We do not sell or rent your personal information to third parties.

We may share information only where reasonably necessary to operate our business and provide services, including with:

• Website hosting and technical service providers
• Payment service providers, where applicable
• Delivery or logistics partners, where necessary to fulfil an order
• Communication service providers used to respond to customer enquiries
• Professional advisers or service providers where reasonably required
• Government authorities or law-enforcement agencies where legally required

11. Comments and Reviews

If visitors submit comments, reviews or other publicly visible content, we may collect the information entered in the relevant form along with technical information such as IP address and browser information where required for spam prevention and website security.

Please avoid submitting private, confidential or sensitive information in publicly visible comments or reviews.

12. Media Uploads

If you upload images or other media to our website, please avoid uploading files containing unnecessary embedded location information such as GPS/EXIF data.

13. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

14. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes and complying with applicable legal, tax and accounting requirements.

Order and transaction records may therefore be retained for a longer period where required for legitimate business or legal purposes.

15. Your Rights and Choices

Depending on applicable law, you may have the right to request information about the personal data we hold about you and request correction or deletion of certain information.

Some information may need to be retained where we are legally required to keep it or where it is necessary for legitimate business, accounting, tax, fraud-prevention or security purposes.

To make a privacy-related request, please contact us using the details provided below.

16. Children’s Privacy

Our website and services are intended primarily for businesses and general consumers. We do not knowingly collect personal information from children for the purpose of providing our services.

17. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of websites operated by third parties.

We encourage visitors to review the privacy policies of external websites before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

19. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us: